FAQ

Asked Question

What our Frequent Visitors asks us

How do I book a service?

Booking is simple just reach out through our contact form or give us a call. Tell us what type of cleaning or emptying service you need, and we’ll send you a free quote along with available time slots.

Do I need to be home during the cleaning?

Not at all. Many customers prefer to give us access and let us handle everything while they’re away. We work responsibly and treat your space with complete respect.

Can I reschedule or change my appointment?

Yes. We offer flexible scheduling. Just let us know in advance, and we will adjust your booking to a day and time that works better for you.

What if I’m not satisfied with the cleaning?

Your satisfaction matters. If something isn’t cleaned the way you expected, contact us within 24 hours. We’ll return and fix it free of charge, no questions asked.

Are your cleaning products safe?

Absolutely. We use eco-friendly, non-toxic products that are safe for children, pets, and sensitive environments while still being powerful and effective.

Do you offer full property emptying?

Yes. We provide complete home, apartment, storage, and office emptying services including sorting, removal, and final cleaning of the space.

Is your team insured?

Yes. Our team is fully insured and trained. In the rare case of accidental damage, we take responsibility and handle compensation properly.

Do you offer same-day or urgent services?

Whenever possible, yes. For urgent cleaning or emptying needs, contact us directly and we’ll check immediate availability.

How do you handle large or difficult cleanouts?

We follow a structured process: assessment → planning → removal → cleaning. No matter how big or messy the space is, our team has the experience and tools to handle it efficiently.

Do you offer regular cleaning plans?

Yes. You can choose weekly, bi-weekly, or monthly cleaning packages. We adjust them to your routine, preferences, and budget.

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